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Shipping & Returns

If you are not 100% satisfied with your purchase, you can return it to us within 30 days without processing fees. Please note, items returned within 30 days will be refunded to the original payment source.

Returns are only accepted for items purchased directly from our website. Shipping cost of returned items are non-refundable.

Exchanges are acceptable within 30 days of your purchase. Shipping cost is the responsibility of the purchaser. You will be charged additional shipping for the new item being sent out. 

If your product is wrong, damaged, or defective please email phoenixcapco@yahoo.com. We will send out a replacement immediately. In the situation where we do not have a replacement in stock you have the choice of a store credit or a refund.